F4i: Framework For Intervention


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Day Course: Difficult Conversations

Call 0121 464 1391 for more details and fees for the day. Cost £190. Substantial concessions for Framework Associate schools. Fee includes refreshments, lunch and course source book Venue: Campanile Hotel, Aston Lock, Birmingham Please return booking form to: Framework for intervention Inclusion Support Education Centre Perry Common Road Erdington Birmingham, B23 7AT		For all school leaders and managers. Monday 30th November - Campanile Hotel Aston Lock Birmingham School staff with management responsibility, including those dealing with behaviour, will often get involved in difficult conversations with colleagues parents and older pupils. This day will help in preparing for and dealing with any of the situations that cause difficulties including giving bad news, giving negative feedback, being criticized, coping with aggressive responses. The day will show- through using examples from the work of school leaders - the essential techniques for understanding and being effective in the inevitable difficult conversations that happen as part of the work. The course material has been used successfully with headteachers and senior managers from primary and secondary schools. Feedback showed that they felt more able to: Be prepared Make sure they were heard Understand how to cope with the stress Get the best out of the conversation Talk about what really matters		More details/ Booking Form
		This course is partly based on work carried out at Harvard University. The cost includes a copy of the book written by the Harvard team.

Framework for Intervention is a non-profit making agency of Birmingham City Council's Children, Young Person and Families Department (Children's Services). It is administered within the Educational Psychology Service.